Please note that warranty period may vary according to local laws and regulations. You may have other rights from state to state or by province or by country. Please contact us for further information

The warranty period is measured starting on the date the original consumer purchaser received the products.

This warranty does not apply:

· Non-quality related issues;
· Items purchased from unauthorized resellers;
· Purchases without valid proof of purchase;
· Items that have been refunded;
· Items that have expired their warranty period;
· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
· Lost or stolen products;
· Free products.

Feel free to contact our customer service team at service@baldr.com

1.Contact service@baldr.com,for a Return Merchandise Authorization (RMA) Number. Baldr will not accept returned items without prior authorization and RMA

2.Write the RMA number on the shipping label outside the *RMA numbers should be clearly displayed on the shipping label of returned package. Packages without an RMA number on the return shipping label may not be accepted by our local warehouse

3.Baldr will repair/replace(at baldr expense) any faulty products during the warranty period. A replacement resumes the warranty period left of the original order

4.We will proceed with replacement in 14 business days after confirming that the defective item is received at our warehouse. The final resolution is subject to the availability of the replacement items